(Paradigm Campbell Associates)



Private Counselling, Staff Counselling
& Counselling Supervision

“I believe that the most important aspect of any counselling work is the quality of the counsellor-client relationship. This, in turn, hinges on the richness of the counsellor's presence. You cannot engage with any therapeutic work without these.”

(Neil H Campbell)

What is Counselling?

I've been asked many times for a definition of both "Counselling" and a "Counsellor".

With regard to "Counselling" it's akin to standing in front of a densely-wooded forest. There is a path through the forest, but you can't see the path because there are too many trees. Counselling's job is to help thin the trees so that the client can see the path. But, remembering, that the path was always there.

With regard to a "Counsellor" the closest definition or explanation is that of the "Dragoman" - a Middle-Eastern guide who finds people in the wilderness of the desert, guides them back to the main path, carries their pack and walks with them a little way along their journey, and then returns to accompany others out of the wilderness.

How Does it Work?

Clients meet with an appointed counsellor on a weekly or fortnightly basis for a one-hour counselling session.

All of our counselling sessions take place in a safe, warm, confidential and caring environment. Whether it is work-related or personally-oriented, every issue or concern is always taken most seriously and with the utmost of respect. For what happens at home affects work, what happens at work affects home!

Counselling offers the client the opportunity to identify, explore and address any personal or work-related issues, particularly if these issues are affecting job-performance, resulting in some form of sickness absence or impacting adversely on any of their relationships.

Who are the Counsellers?

Our Counselling Team is led by Neil H Campbell, BA PgDip DipBC MA FNCA.

  • Neil is an Accredited Fellow of The National Counselling Society, the highest level his professional body can award a counsellor. He has had a highly respected 23-year counselling career, mainly specialising in workplace issues such as Bereavement & Loss, Stress, Bullying, Workplace Conflict, Workplace Relationships, Self-Esteem, Assertiveness, Depression, Anxiety and Post-Traumatic Stress.
  • He is widely regarded as the North-East's leading specialist in Bereavement and Grief, having spent a decade as Director of Counselling & Training with Cruse Bereavement Care in Tyneside and, now, as Principal of The Campbell Grief Institute.
  • All of our counselling team belong to one of the three national, professional bodies - NCS, BACP or UKAHPP.
  • All of our team are covered by specialist counselling & supervisory insurance indemnity.
  • All of our team receive regular monthly supervision in line with their professional bodies' Codes of Ethical Practice.
  • All of our team are either accredited or actively working towards counselling accreditation with their relevant professional bodies.

“An accompanier is someone who can stand behind us on the road to freedom, someone who loves us and understands our life. An accompanier can be a parent, a teacher or a friend – anyone who can put a name on our inner pain and feelings. Accompaniers may be professionals or therapists who have experience in untying the knots that block us in our development”

(Jean Vanier)

Do We Offer Private Counselling, As Well As Staff Counselling?


We are delighted to offer a full counselling service to and for Private Individual Clients. The counselling now takes place at our new rooms in Design Works, Felling, Gateshead. There is abundant parking space just outside and its close to the Felling Metro Station. For more information on or, indeed, a referral to our confidential Service, please contact Neil Campbell directly on either 07958 739505 (Direct Mobile) or 07903 239983 (Business Enquiries). Alternatively, you can e-mail him either through the Website Contact Page, OR directly at neil@paradigmcampbell.co.uk.

ALL Enquiries Are Treated With The Utmost Respect & Confidentiality.


We are also more than happy to work with any North-East organisation or employer in order to provide a responsive, experienced, and effective Staff Counselling Service.

Our Organisational Client Counselling Agreements give an organisation or employer our "Preferential Client Status" and thus offer the following benefits:-

  • No Waiting Lists for any of its Staff Counselling Referrals
  • No Financial Retainer required for said Agreement
  • No monthly or annual minimum referral numbers required
  • Referrals treated on an "Ad Hoc" basis
  • We only charge for what we do and deliver
  • Counselling takes place here at our Newcastle Counselling Offices or on site
  • Quarterly statistical reports and narrative analyses

For more information on our Staff Counselling Service, or our Preferential Organisational Client Counselling Agreements”, please contact Neil Campbell directly on either 07958 739505 (Direct Mobile) or 07903 239983 (Business Enquiries). Alternatively, you can e-mail him either through the Website Contact Page, OR directly at neil@paradigmcampbell.co.uk.

Rapid Response Emergency Telephone Helpline

As an extra line of staff support, we can now offer organisations and employers the opportunity to access our Emergency Telephone Helpline. This is for any of the organisation’s workforce who may suddenly have found themselves experiencing extreme stress, who have just been involved in a traumatic incident, who are in the midst of a very difficult personal situation, or who are simply at the end of their tether!

This new Staff Support Initiative is a confidential helpline that can be accessed by staff seven days a week (8.00am to 7.00pm). The annual fee for the Helpline takes into account the size of the workforce of the organisation or business.

All of the staff who operate this Helpline are senior counsellors, trained Intensive Listeners and Debriefers. They all hold our Certificate in Post-Critical Incident Emotional Support and our Certificate in Post-Critical Incident Debriefing.

If this is something you feel your staff or workforce could benefit from and would like to discuss the Helpline details further, the contact Neil Campbell on 07958 739505 (Direct Mobile) or 07903 239983 (Business Mobile) or contact us at neil@paradigmcampbell.co.uk.

Independent Counselling Supervision

Neil Campbell also offers both Group and One-to-One Counselling Supervision (as well as Workplace Supervision). From placement students (on Diploma or Degree courses) to experienced practitioners, he offers a highly-experienced, quality professional Supervision Service that will be individually tailored not only to the development level of the supervisee, but also to his or her financial budget.

  • Neil Campbell is a qualified supervisor, as well as being an approved NCS counselling supervisor. He is the author and course director of PCA’s Accredited Level 5 Certificate and Level 6 Diploma in Counselling Supervision.
  • He has a 23-Year counselling career behind him – specialising in Bereavement & Grief, Workplace Bullying, PTS/PTSD, Stress, Workplace Conflict, Anxiety, Self-Esteem Issues, Assertiveness and Alcohol Issues.
  • He has 16 Years of Counselling Supervision experience – working with all counselling orientations and most counselling issues. He is trained in both One-to-One AND Group Work.
  • If there is any issue or area – that prospective supervisees specialise in – and Neil is not particularly familiar with, he pledges to carry out sufficient research to enable the supervisory relationship to be effective and developmental.

Again, for more information on our Counselling Supervision or Workplace Supervision Service, please contact Neil Campbell directly on either 07958 739505 (Direct Mobile) or 07903 239983 (Business Enquiries). Alternatively, you can e-mail him either through the Website Contact Page, OR directly at neil@paradigmcampbell.co.uk.


For us, the Supervisory Relationship is of paramount importance. We believe in ‘getting it right’ from the very beginning. Consequently, our first session with new supervisees will be a one-off session, will usually last for 90 minutes and will focus on mutual beliefs, ethos, expectations, needs, objectives, styles, and orientations. The practical side will always be customised to the supervisee’s individual situation.