PCA SUPPORT SERVICES

(Paradigm Campbell Associates)

THE CAMPBELL GRIEF INSTITUTE

THE NORTH-EAST CENTRE FOR WORKPLACE CONFLICT RESOLUTION

Workplace Bullying

The bully seeks to increase his confidence, not by raising his own, but by bringing the other person's down to below his, so that, in relative terms, he can feel good about himself
(Tim Field)

THE VIEW FROM PARADIGM CAMPBELL

Bullying is very much a real issue in today's workplace! In fact, it's a growing issue, a growing menace and one that still produces its fair share of denial, ambivalence and blind eyes to the telescope! In our work in counselling, mediation and training, we come across a large volume of anecdotal evidence around bullying, harassment and conflict in the individuals' work environment. In fact, the last fifteen months - from October 2012 to February 2014 - has seen significant increases in the number of staff counselling referrals where the presenting issue is a bullying-conflict situation. Such increases are as substantial as 100% - 150% on previous years, and this applies to ALL of our client organisations (NHS, Local Government, public and Private Sectors).

We make no apology for our unequivocal stance on Workplace Bullying. If it is allowed to exist, continue or flourish, then the organisation in question is failing in its legal duty (under Health & Safety legislation) to provide a "SAFE working environment"! In this context, "Safe" can, should and will be interpreted as SAFE - EMOTIONALLY & PSYCHOLOGICALLY. Bullying is - no more, no less - cowardly and pernicious behaviour, which has grave personal consequences for the victim and serious practical consequences for the organisation itself. It can manifest itself in a wide range of aggressive, overt and covert psychological tactics; and can produce devastating feelings of loneliness, isolation, worthlessness, self-disgust, shame and, even, suicidal thoughts.

In case you feel the last comment in the paragraph above is a little 'over the top', listen to Paradigm Campbell's Principal - Neil Campbell. "With my bereavement counselling hat on," he comments, "the number of bereaved clients I have worked with over the last decade - where the deceased committed suicide following serious episodes of workplace bullying - has reached the dozen mark".

Don't forget, the experience of being bullied IS a highly traumatic experience; and can easily lead to Post-Traumatic Stress Disorder!

Organisations and employers MUST take this issue seriously if they are to avoid finding themselves dragged into messy grievance procedures or costly litigation. They have, as stated above, a legal responsibility to provide a safe workplace in which staff can operate without fear of threat, intimidation or harassment. But, equally, they have an ethical and moral duty to raise staff and management's awareness around workplace bullying, establish effective anti-bullying policies & procedures, create both formal & informal reporting procedures, carry out regular monitoring among the workforce, provide accessible counselling and mediation for post-grievance situations.

We urge organisations and employers, whatever the size, to take a strong stance on Workplace Bullying - and are seen to be doing so! Staff need to know that their organisation "means business" in this regard, and will address all cases of workplace bullying in a transparent, constructive, strong and supportive manner. 95% of all workplace bullying incidents goes unreported - either from fear of victimisation & retaliation, OR because they feel the organisation will not take it seriously enough to warrant a strong approach in each situation.

"Organisations have a lot to lose if they do not treat workplace bullying as a serious issue: - demotivated staff, increased staff turnover, increased sickness absences, costly litigation and significant damage to their reputation in the workplace."
(Neil H Campbell)

What We Offer for Both Staff and Organisations

The Paradigm Campbell Associates Workplace Anti-Bullying Service

  • Staff Counselling Service - Counsellors Experienced in Workplace Bullying Issues
  • "En Avant" Specialist Mentoring for Workplace Bullying Victims and Perpetrators
  • Liaison with the BiG National Organisational Workplace Anti-Bullying Award
  • The Centre for Individual BiG Workplace Anti-Bullying Advisers' Training
  • Workplace Bullying Awareness-Raising Workshops
  • Advisory Service for Organisations on Workplace Anti-Bullying Policies
  • Accredited Training for Organisational Workplace Anti-Bullying Advisers
  • Specialist Staff Mediation Service for Workplace Bullying Scenarios

Staff Counselling Service - Counsellors Experienced in Workplace Bullying Issues

Paradigm Campbell offers a first-class counselling service for client organisation staff and private clients. Fully qualified and either accredited or actively working towards accreditation, all of the PCA team are well-experienced in workplace bullying and harassment issues. Please see our Page on "Staff Counselling and Super vision".

"En Avant" Specialist Mentoring for Workplace Bullying Victims and Perpetrators

This is a brand new service, on offer from 1st March 2014. It is aimed at those staff that have been or currently are involved in workplace bullying scenarios - either as a victim or perpetrator. It offers ideal support for those individuals who are unable to go through the grievance experience or engage in mediation work.

As with any form of true mentoring, it combines counselling with guidance, coaching, education, motivation, strategy creation and support. It is on a one-to-one basis, and the service is delivered by Neil Campbell himself. He is the official training partner for the BiG (Bullying Intervention Group) National Workplace Anti-Bullying Award, sits on two national workplace mediation committees for the Civil Mediation Council professional body, and has been advising organisations & employers on workplace bullying for more than twenty years.

Neil can be contacted directly at neil@paradigmcampbell.co.uk or on 0191 230 3777 or 07958 739505.

Liaison with the BiG National Organisational Workplace Anti-Bullying Award

In 2013, Neil Campbell and Paradigm Campbell Associates were invited to become the official training partners for the new BiG (Bullying Intervention Group) National Workplace Anti-Bullying Award. This entails us delivering the two-day accredited training course that acts as one of the core criteria for the BiG Award.

You'll be able to find out more about the award by going to the BiG Page on this website. Alternatively, you can go directly to the BiG Workplace website. We're very proud to have been invited to carry out this role and we're excited to be in at the start of something special. The BiG Award is similar, in format, to the Investors in People Award - with criteria to achieve in stages. Attaining the Award is a mark of excellence in anti-bullying measures and policies for the workplace.

The Centre for Individual BiG Workplace Anti-Bullying Advisers' Training

While the main BiG Workplace Award scheme focuses on organisational membership and achievement, the directors of BiG - in full partnership with Paradigm Campbell - have introduced a new membership level and award for individuals who want to gain formal recognition for Workplace Anti-Bullying Advisory work.

Having signed up to become an Approved Member of BiG's Guild of Workplace Anti-Bullying Advisers, one of the main criteria for 'approval' is to undertake our online Certificate in BiG Workplace Anti-Bullying Advisory Work (Level 4). We have designed this course specifically for this new BiG membership section and it can all be conducted by e-mail or online.

If you'd like any further information on the course itself or the "Approved Adviser" role, please do not hesitate to contact Neil Campbell at neil@paradigmcampbell.co.uk or on 0191 230 3777 or 07958 739505.

Workplace Bullying Awareness-Raising Workshops

Contained in our Professional Development Excellence programme of One-Day Workshops are two with the theme of "Harassment & Bullying Awareness for the Workplace". As the title suggests, their aim is to raise awareness around all aspects of this major workplace issue: - impact, costs, sources, forms, clues, policies, procedures, good practices and options. One is a version for Managers and the other is for Staff.

Again, if you are interested in hosting either of these for your organisation, please contact Neil Campbell at neil@paradigmcampbell.co.uk or on 0191 230 3777 or 07958 739505 in order to discuss your organisational requirements further.

Advisory Service for Organisations on Workplace Anti-Bullying Policies Accredited Training for Organisational Workplace Anti-Bullying Advisers

There are two further ways Paradigm Campbell can help organisations on or around Workplace Bullying. The first is through our Advisory Service on Organisational Anti-Bullying Policies, as well as conducting sensitive and confidential Workplace Bullying Surveys among staff. Neil is a former Higher Education lecturer who taught Research Methods, as well as currently being involved in his own PhD work. He is particularly experienced and knowledgeable with sensitive interviewing and workplace surveys.

The second is through our accredited Level 3 Certificate in Harassment & Bullying Advisory Support course - a comprehensive three-day course that is ideal for those organisations who want to establish their own In-House Team of Volunteer Harassment & Bullying Advisers.

Specialist Staff Mediation Service for Workplace Bullying Scenarios

You'll find a lot more about our Mediation & Conflict Resolution Service on the specific Page on this website. Suffice to say, Mediation - good, experienced, independent Mediation - will play an increasingly important role in Workplace Bullying scenarios, whether before the situation ends up in grievance procedures or in the aftermath of these procedures. It is, more often than not, an essential stage in the process of being able to get the parties working together in professionally and safely.

Indeed, one of the criteria for attaining the BiG National Workplace Anti-Bullying Award is for the organisation/employer to either have staff trained to Level 4 in Workplace Mediation Skills, or to have genuine access to an independent Workplace Mediation Service. Please go to our "Staff Mediation & Conflict Resolution" Page for more information.